Any questions YL, image

Check this section to find the answers to most common questions asked by the parents.

What should my child bring to their class? 

The teacher will provide the course materials and a learning notebook. Your child should bring their pencil case with pens, pencils, glue, a ruler, crayons and scissors. Please provide your child with a change of shoes if they attend classes at an off-site location.

What happens if my child misses lessons?

We ask that you provide confirmation of your child’s absence either by phone or email. We also ask you to confirm your child can leave classes early by providing a note. If there are any unexplained absences, we will contact you.

What about open classes for primary parents?

We will hold open classes for primary parents if and when government guidelines allow for increased classroom capacity.

What do I do if there are any problems? 

In the first instance, we recommend speaking to, or emailing, a member of our Customer Services Team. Their email address is: 

How can I provide feedback? 

You can speak to or contact our Customer Service team.

We hope that your child enjoys their course.