Covid-19 English courses FAQs
If I want to re-register / register for the courses in autumn, what payment options do you have available?
If you have previously registered for a course with us, we will have sent you an invitation and registration instructions via email. You can either pay online or through bank transfer. More info are available on our website; have a look at the dedicated pages.
If you would like to register for a course for the first time, you will need to take a placement test so we can recommend the best course for your learning needs. After you have completed the test, our trained staff will discuss your results and your learning path with you to choose the course that best suits your needs.
You can access the placement test page and see the steps to follow here
What courses are available for the new academic year?
What safety measures are in place in classrooms and in premises?
Your health is our priority and we are following government guidelines, to ensure the teaching centre is as safe as possible for test takers and our staff. More info on the dedicated page.
If I register myself or my child for a new face-to-face course, what will happen if there is another wave of the pandemic?
If we need to close the teaching centre in line with government guidelines, we guarantee that classes will continue online. Online classes will include the same number of hours as face-to-face classes.
How I can contact Customer Service?
Milan office: Please book an appointment to collect exam certificates, enrol for a Cambridge exam (schools only) or buy IELTS books. Make an appointment here. To enrol on a course or make a payment, please come to our premises in Via Manzoni 38 from Monday to Friday 15.00-18.30 and Saturday 10.00-15.00. Call us on (0039) 06 9480 0751
Rome office: our offices are open and you can come and visit us - by appointment only and by reservation - choosing a date and time that suits you. Please, book here a course consultation. Please, book here an appointment to: collect certificates, complete registrations and payments.
Please note that we cannot accept cash or cheques.