IELTS FAQs

Following the government decree of 22 April 2021, exam sessions will be cancelled in red zones. Until 31 July 2021, the British Council will communicate cancellations every Saturday, following the updates to zones published on Fridays. Exceptions to this are sessions taking place in primary schools, secondary schools and universities in red zones, which will go ahead as planned. All exam sessions in yellow and orange zones are confirmed until July 31 2021 unless further restrictions are announced.

You can find out through our online calendar

If your exam has been suspended, we will get in touch with you via email to find a suitable time to reschedule your exam.

Exams dates may change as a result of future guidance from the authorities about Covid-19. We will get in touch via email if your rescheduled exam is postponed again. We are constantly monitoring the situation, together with the certification body, and hope to provide you with more reliable information as soon as possible.

The British Council will select a speaking time for candidates who have transferred their test. If the speaking slot we propose is not acceptable, please contact us within 24 hours of receiving confirmation of your new session plan.

We are following government regulations to make sure it is safe for you to take your exam. If your exam is suspended, we will be in contact via email to find a suitable time to reschedule.

For more information on this please, see our dedicated IELTS page here.

If your exam has been cancelled due to the Covid-19 emergency, we will not charge an additional fee for the transfer to another date or for the cancellation. Discover more about our refund policy.

We will not charge you any additional fee if your exam is rescheduled due to the Covid-19 emergency

Yes – you can pay here.

You can access your results for IELTS through your profile on the IELTS Candidate Portal. You can preview your IELTS test results 13 calendar days from the test date for paper-based tests and 3-5 calendar days for computer delivered tests.

IELTS results remain online for 28 days but should not be used as an official confirmation of your performance.
During the Covid-19 Emergency, the British Council test centres in Italy are sending Test Report Forms via post to the addresses indicated by the indicated in their registration forms.

The British Council provides plenty of resources to make your IELTS test a success. Check out the dedicated pages and find out which courses, links and apps are right for you here.

If, following indications from the relevant authorities or as required by one of our partners, does it become obligatory to show a Green Pass to access a British Council test session, we will send a communication to affected candidates.

To verify that an applicant is presenting a genuine Test Report Form, you should send a scan of the certificate to ielts.verification@britishcouncil.org, with the following subject: IELTS TRF Verification.

You will receive a reply from IELTS Verification Service.